FAQ's

1. What is AgePure?

AgePure is a natural skincare brand established in 2018, dedicated to delivering effective solutions for aging, pigmentation, acne, and overall skin health—for men, women, and teens. We specialize in using safe, pure, and natural ingredients, free from artificial additives, synthetic fragrances, and harmful chemicals, to nourish, rejuvenate, and protect your skin. With happy clients all over the country, we are committed to helping you achieve healthy, radiant skin naturally.

2. How do I know which products are right for me?

We are happy to arrange a telephonic or video consultation to discuss your specific needs. Alternatively, you can send us pictures and details about your skin, and we’ll follow up with further questions to ensure we make the best recommendations.

Our specially designed kits, such as the Facial Essentials Kit, Acne Clear Kit, Rosehip Radiance Kit, Man Up Kit, and more, have been successfully helping clients for years. Each kit is tailored to address common skin concerns like pigmentation, acne, aging, and maintaining overall skin health. Whatever your skin needs, we’re confident we have a solution that can help you achieve your goals naturally.

Feel free to contact us anytime—we’re ready and excited to guide you on your journey to achieving amazing skin and reaching your skincare goals. Let us help you look and feel your best!

3. Are your products safe for sensitive skin?

Yes! Our products are formulated with natural, gentle ingredients that are suitable for sensitive skin. However, we always recommend performing a patch test first, especially if you have specific skin sensitivities or conditions.

4. How do I use the products?

Each order includes a detailed "How to Use" pamphlet to guide you, and we also provide tutorials and tips on our website and social media channels to help you get the best results.

For specific concerns or additional guidance, feel free to reach out to us! We also have helpful videos and are always ready to provide personal attention should you need it. Your skincare journey is important to us, and we’re here to support you every step of the way.

5. Can I order products online?

Yes! Ordering your AgePure products online is easy through our store at https://agepure-wpftiz.store.link/. Simply select your products, add them to your cart, and proceed to checkout.

You won’t need to pay at checkout. Once your order is placed, we’ll process it, apply any applicable discounts, calculate the courier cost (if needed), and even add gifts. We’ll then send you an invoice for review. Once you confirm everything is in order and make payment (EFT), we’ll package your order and send it out.

Orders typically take about 3 days to reach you. If you have any questions or need assistance with the ordering process, feel free to contact us—we’re happy to help!

6. Which courier do you use and how long does shipping take?

We use Fastway Couriers for delivery, but you’re welcome to use your own courier or pick up your order directly in Cape Town.

We strive to process all orders within 1-2 business days of payment reflecting in our bank account. Delivery within South Africa typically takes 3-4 business days, though outer lying areas may take a bit longer.

Once your order is couriered you receive the tracking details so you can monitor progress.

7. How can I contact AgePure for support or inquiries?

We are always ready to assist because we understand how frustrating it can be when clients feel unheard or unsupported. At AgePure, we strive to make every interaction a positive experience. Whether you need help with a product or have specific concerns, we’re here to listen to your needs and offer the support you deserve. Our goal is to ensure you never feel anxious or worried.

Feel free to reach out to us via agepure.products@gmail.com, phone 0834918888, or through our website www.agepure.co.za —we’ll be happy to help!

8. Do you offer special promotions or discounts?

Yes! We periodically offer special promotions, discounts, and exclusive deals. To stay up to date on the latest offers, make sure to visit our store at https://agepure-wpftiz.store.link/, follow us on Facebook, and on Instagram at @agepureproducts. That way, you won’t miss out on any exciting deals!

9. How can I become an AgePure reseller?

We’re always excited to partner with passionate individuals or businesses interested in promoting AgePure’s natural skincare products. To become a reseller, simply reach out to us via email or phone to discuss your interest. We’ll provide you with all the necessary details.We look forward to welcoming you to the AgePure family!

10. Do your products contain any harmful chemicals or synthetic ingredients?

No, our products are completely free from harmful chemicals, synthetic ingredients, and artificial fragrances. At AgePure, we’re committed to using only natural, skin-friendly ingredients that nourish, rejuvenate, and protect your skin.

Each product is carefully crafted to deliver effective results while being gentle and safe for your skin. By choosing AgePure, you can trust that you’re embracing a clean, natural approach to skincare without compromising your health.

11. How long will it take to see results with AgePure products?

Consistency is key! Our products are designed to work over time, and with regular use as directed, you should start noticing improvements in your skin within a few weeks.

We offer videos and personalized hacks tailored to your lifestyle to help you make the most of our products. Clients who have seen the best results in the shortest time are those who kept in touch with us, sharing their progress. This allowed us to make minor adjustments where necessary for maximum benefit.

For personalized advice or a skincare consultation, feel free to reach out—we’re here to help you achieve your best skin!

12. Do you offer gift vouchers?

Yes, we do! We offer gift vouchers at a 10% discount on the amount you wish to gift. Whether you’re treating a loved one or allowing someone to choose their favorite AgePure products, our gift vouchers are a thoughtful and flexible option. They make the perfect present for those who appreciate natural skincare. You can choose any amount, and we’ll send it to you or the recipient as a digital voucher.

To purchase your gift voucher or if you have any questions, feel free to contact us—we’re happy to assist!

13. Do you have products for men?

Absolutely! Many of our products, such as the Man Up Kit and other facial care products, are designed to address men's skincare needs, including common concerns like acne, aging, and sun damage. We’re very proud of our men’s range, and we’ve received excellent feedback from our clients who’ve seen real results.

To read testimonials from satisfied customers who have experienced the benefits of our products, follow this link.

14. Can I use your products alongside other skincare brands?

While our products are designed to work effectively on their own, we understand that you may want to finish what you’ve already purchased from another brand. You can still add AgePure products to your routine, and we can recommend the best options based on your specific needs and the products you already have. We also recommend patch testing when introducing new products into your routine to ensure compatibility.